Greenwashing in e-commerce: what online stores need to check before using claims such as “eco”, “sustainable” or “carbon neutral”
Environmental claims are increasingly common in e-commerce. Online stores use labels such as “eco”, “sustainable”, “green”, “environmentally friendly” or “carbon neutral” to show customers the environmental benefits of their products, packaging or delivery. Problems arise when such claims are not specific, truthful or verifiable. What is greenwashing? Greenwashing occurs when…
Legal changes for online stores in 2026: payments, complaints, packaging, AI and marketing
2026 brings several practical legal issues for online stores. They will mostly affect those that offer in-person collection, use environmental claims, work with influencers, use AI tools or ship parcels in larger volumes. Cashless payments and eKasa Online stores should check whether they receive payments at a point of sale…
Consumer law in 2026: new obligations for retailers, online stores and manufacturers
Several changes to consumer law and related legislation take effect in 2026. Businesses face new rules on cashless payments, online withdrawal from contracts, product repairs and environmental marketing claims. The list of prohibited commercial practices will also expand. What is changing? From 1 May 2026, businesses using eKasa will have…
What does the new definition of dependent work mean?
The assessment of illegal employment became stricter on 1 January 2026. Removing working time as a criterion significantly limits the arguments available to defend disguised employment arrangements. The change reflects modern working patterns in which employers do not strictly determine working hours, such as home working and telework. What is…
The new Commercial Register Act: major modernisation and more formal procedures
What is changing: notarial registration extended to more legal forms mandatory lawyer authorisation or a notarial deed for key documents company name reservations removal of the ban on chains of single-member limited liability companies greater binding effect of registered information 1. Registration Businesses will be able to choose registration through…
Telecommunications: new service accessibility requirements
Decree No. 345/2025 Coll. requires electronic communications services to be fully accessible to people with disabilities. Key changes Accessible information Service information must be understandable and accessible to people with visual, hearing or other impairments. Customer support Helpdesks and call centres must be able to communicate through alternative channels and…